Manage users on your Magic

Manage users

You can manage, add or delete users of your Magic Cloud environment.

As an admin, you have the right to manage all users. Continue reading about what actions you can take towards the users of your system.



Add new user

For adding a new user to your system, there are two options:


1- Adding through your own account.

2- Sharing the link to your system with the users, and let them register to your system, which of course needs your action for giving them a proper role. Read Manage users' roles on this topic.



Adding a new user through your account is as simple as filling 2 simple fields. 


1- Navigate to "Users & roles" page.

2- Click on the plus button

3- Enter a username

4- Give a password

5- Click on Create button and wait for the success notification.


Specify a role for the new created user's account and share the username and password with them. They can login to your environment and according to their specified role they can engage in your backend.



Manage users

There is a list of actions you, as the admin of your Magic environment, can take towards managing users of your system. 


Here is the step-by-step details on how to find the action list:


1- Find the the user's username in the list.

2- Expand the row by clicking on it.

3- Select the vertical ellipsis ⋮ at the end of the row.

4- The action list will be appeared, now find the desired action in the list.


Add role: You can add a new role to each user.

1- Click on the action link.

2- Select an appropriate role from the list.

3- Select the Add button and wait for the success message to be appeared. The dialog box will be closed automatically.


Change password: By clicking on this action in the list, a dialog box will be popped up.

Inside the dialog box, there are two fields, one is read-only containing the selected user's username and the other one is the Password field.

1- Set a new password for the user.

2- Click on the Update button and wait for the confirmation notification to be appeared on your screen.


Now share the password with him/her to be able to login with the new password.

Impersonate user: This allows you to "login in as the user".

1- Click on the action link.

2- A link will be copied to your clipboard.

3- Paste the URL in your browser's tab and you're authenticated "as the user" to the system.


This option gives you the ability of trying the same experience as the user has. 


Create reset password link: In rare cases, the user might not receive the reset password link, for which, you, as the admin of the system are being asked for help. In such cases, you can generate the link and send it to them manually.

1- Click on the action link.

2- The link is copied to your clipboard.

3- Share it with the user and ask them to paste it into their browser.


Imprison user: You can temporary block the user's access for a specific period of time. 

1- Click on the action link.

2- A popup will be opened. 

3- Specify the data and time, on which, the user will regain access to the system. 

4- Click on Imprison button and wait for the confirmation message to be appeared on your screen.


Lock user: Permanently block the user's access to the system. You can lock/unlock the user's access by selecting this action. 

Please note that locking the user out of the system will result in him/her not being able to login unless you unlock the user.


Delete user: You can delete a user's account by selecting this action. 

1- Click on the action link.

2- A confirmation dialog will popup, where you need to confirm the deletion of the selected account.


Please note that "deleting an account" will not be revertible. 


Manage extra information: There are 3 different actions you can take towards managing extra information.


Add: In case you wish to store more data about an individual user, you can add extra fields here. 

By selecting this action a dialog box will be popped up. In the dialog, you will see the existing information and you can add more details.

1- Click on the Add extra field, at the bottom of the dialog box.

2- Give a title to the field.

3- Type in the value, which is the information you wish to save for this user.

4- Click on the Save new fields button.

5- Check the information, you can now remove it, if needed.

6- Select the Save & close button and wait until it is successfully saved. The dialog will be closed automatically.


Edit: You can edit/update each field in the user's extra information.

1- Click on the Edit extra field action.

2- find the field(s) you want to update.

3- Select the Save & close button and wait until it is successfully saved. The dialog will be closed automatically.


Delete: You can also delete any of the extra information stored for each user.

1- Click on the Delete extra info action.

2- In the popped up dialog box you will see a "delete" icon in front of each field.

3- Click on the delete icon and wait until it is successfully deleted.

4- You can continue for more fields if you wish.

5- Select the Save & close button and wait until it is successfully saved. The dialog will be closed automatically.




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